We are always ready to address your questions and concerns regarding our privacy practices. Please feel free to contact us by Email or telephone.
1. What information does FITFOOD Services collect?
The Information You Provide to FITFOOD Services
From FITFOOD Services interactions with you: We collect information about you and your transactions and other interactions with us, including the products or services you purchase, use and return.
From Third Party Sources: We may combine your information with information we collect or receive about you from other online and offline sources, which helps us to customize our services.
You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. Without cookies or pixel tags though, you may not be able to take full advantage of all of our website features.
2. How does FITFOOD Services use the information collected?
3. What information does FITFOOD Services share with others?
Within FITFOOD Services: We may share collected information within the various departments of FITFOOD Services.
Legal Disclosures: FITFOOD Services may disclose the information we receive from and about you to respond to judicial process and provide information to law enforcement agencies in accordance with applicable law. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction, or to avoid injury to our rights or the rights of any other person.
Service Providers: We use third-party service providers to perform certain services on our behalf when the information is necessary for them to perform their duties. These third-party service providers are prohibited from using personal information for any other purpose and are contractually required to comply with all applicable laws and requirements.
4. How can I view, update or remove my information?
If you have registered for an account or made a purchase, you may view and update your account information by logging into the “Your Account” section of the Website with your email address and password. Once logged in, you can view or update your name, address, telephone number or email address. You can also call, write or email a Customer Service representative to access or update any of this information.
5. What choices do I have about receiving communications from FITFOOD Services?
To receive promotional offers from FITFOOD Services, you can sign up on our Website or contact a Customer Service representative. If you register for an account or make a purchase, you will automatically receive promotional emails and direct mail from FITFOOD Services. You may opt out from receiving promotional emails from the sender only by clicking the unsubscribe link in any of the promotional emails you receive.
Our customers receive standard order status communications, such as order confirmation and shipping dates, via email.Delivery of emails is subject to effective transmission from your internet service provider and the accuracy of the information provided by you.
If you would like to be removed from our mailing list, please contact a Customer Service representative by email at [address].
6. What about security?
Protecting the security of your information is very important to us. When you transmit sensitive personal information (such as credit card information) from your computer to our servers, your information is protected by both a "firewall" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. For our mobile website, we protect your payment card information using encryption technology when you place an order. Once we receive your transmission, we will take reasonable precautions to secure and protect the information on our systems. Unfortunately, no data transmission over the Internet can be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us online. However, we strive to protect your information and privacy.
7. How does FITFOOD communicate changes to this Policy?
8. Whom do I contact if I have additional questions or concerns about this policy?
If you have any questions or concerns about this policy or our privacy practices, please contact Customer Service by Email, or telephone.
9. Why is my billing address required for online purchases?
We ask for your billing address in order to prevent against fraudulent use of credit cards and reduce the costs to FITFOOD Services and its customers. We do not use billing addresses for marketing purposes.
10. What is FITFOOD Services Text Alerts?
We’ll text you when something special is happening at FITFOOD Services. Now sales, events & insider access are closer—and more immediate—than ever. And don’t worry...you can always opt out (no hard feelings).